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fd88 Privacy Policy – How We Protect Your Personal Data

Your privacy matters to fd88. This policy explains exactly what information we collect when you use our platform, why we need it, how it is stored, and what your rights are as a Pakistani user. We have written it to be clear and direct — no legal jargon without plain-language explanation alongside it.

Effective: 1 January 2025 All Data Encrypted in Transit
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End-to-End Encryption
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Data Sold to Third Parties
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Days Max Response to Data Requests
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Player Data Rights Guaranteed

Six Privacy Commitments fd88 Makes to Every Player

Before you read the full policy, here are the six things that matter most when it comes to how fd88 handles your personal information.

Data Collected Only as Needed

fd88 only collects personal data that is genuinely required to operate your account, process payments, and comply with anti-fraud requirements. We do not build marketing profiles or collect data beyond what is necessary for the services you use.

Never Sold to Third Parties

fd88 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Ever. Data sharing only occurs with payment processors, fraud prevention services, and regulatory bodies where legally required.

Encrypted in Transit and at Rest

All data transmitted between your device and fd88 servers is protected by SSL encryption. Sensitive data stored by fd88 — including identity verification documents and payment details — is encrypted at rest using industry-standard methods.

Your Rights Are Real

You have the right to access the data fd88 holds about you, correct inaccurate information, request deletion of your data in certain circumstances, and object to specific types of processing. fd88 responds to all data requests within 30 days.

PKR Payments, Local Data Handling

fd88 payment processing uses certified Pakistani payment gateways for Easypaisa, JazzCash, NayaPay, SadaPay, and IBFT. Payment data is handled by these certified processors — fd88 does not store full payment credentials on its own servers.

Direct Contact for Privacy Queries

If you have any question about how fd88 handles your data — or if you want to exercise any of your data rights — contact the fd88 privacy team directly at support@fd88.cash. All privacy enquiries are treated as priority communications.

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How Your Data Flows at fd88

From the moment you register to the moment you withdraw, here is a simplified view of how your data moves through the fd88 system.

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You Register

Name, email, mobile, DOB collected & encrypted

Identity Verified

CNIC used for age & identity check, then stored securely

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Payments Processed

PKR transactions via certified local payment gateways

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Data Secured

All data encrypted at rest, access logged and audited

This Privacy Policy explains how fd88 ("fd88", "we", "us", "our") collects, uses, stores, and protects the personal information of players who use the fd88 platform at fd88.cash. It applies to all users regardless of whether they access the platform via desktop, mobile browser, or any associated fd88 application. By registering an account on fd88, you confirm that you have read this Privacy Policy and consent to the processing of your personal data as described here.
01

Introduction – Privacy at fd88

fd88 takes your privacy seriously. This is not something written just to satisfy a legal requirement — it reflects how the platform is actually designed and operated. Every decision about what data to collect, how long to keep it, and who can access it is made with the principle of minimum necessary data at its core. If we do not genuinely need a piece of information to serve you as a player, we do not collect it.

As a platform built for Pakistani users, fd88 handles data in the context of Pakistan's digital payment ecosystem — Easypaisa, JazzCash, NayaPay, SadaPay, and local banking infrastructure. We understand that Pakistani users have legitimate concerns about how their financial and personal information is stored and shared online, and we have designed our data practices to address those concerns directly rather than burying them in legal language.

Core principle: fd88 collects only what is needed, protects it as if it were our own, and never uses it for purposes beyond operating your account and complying with applicable legal obligations.

02

Data We Collect

fd88 collects personal data in three ways: directly from you when you register or use the platform, automatically when you interact with the fd88 website or application, and from third parties in limited circumstances such as payment verification. Here is a breakdown:

Data Category Specific Data Points How Collected
Identity Full name, date of birth, CNIC number Registration form / verification request
Contact Email address, Pakistani mobile number Registration form
Financial Easypaisa/JazzCash account reference, bank account details for IBFT Deposit / withdrawal requests
Device & Access IP address, device type, browser, operating system Automatically when you visit fd88
Usage Bets placed, games played, session duration, pages visited Automatically during platform use
Communications Support chat transcripts, emails sent to fd88 When you contact us

We do not collect sensitive personal data beyond what is listed above. We do not collect religious beliefs, political views, biometric data beyond CNIC verification, or location data beyond the IP-level geolocation used for security and anti-fraud purposes.

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03

Why We Collect Your Data

Every piece of data fd88 collects serves a specific operational or legal purpose. Here is why we need each category:

  • Identity & Contact data — to create and manage your account, verify your age (minimum 18 years), confirm you are a unique user (one account per person policy), and communicate with you about your account activity.
  • Financial data — to process deposits and withdrawals in PKR via your preferred Pakistani payment method, verify that withdrawal requests go to a payment method belonging to the account holder, and comply with anti-money laundering requirements.
  • Device & Access data — to detect and prevent unauthorised account access, identify bot activity and account fraud, maintain platform security, and diagnose technical issues affecting your experience.
  • Usage data — to operate responsible gaming monitoring tools that can identify patterns suggesting a player may need support, to improve platform features based on how players actually use them, and to manage bonus and promotion eligibility.
  • Communications data — to manage and resolve support queries, maintain records of agreements made via support channels, and improve the quality of our customer service.

fd88 does not use your data to build advertising profiles, sell marketing leads, or share information with gambling operators other than fd88 itself.

04

Lawful Basis for Processing

fd88 processes personal data on the following lawful bases:

  • Contract performance: Processing your identity, contact, and financial data is necessary to fulfil fd88's obligations to you as a registered player — including operating your account, processing deposits, settling winnings, and providing customer support.
  • Legal obligation: fd88 is required to collect and retain certain data — including identity verification records — to comply with anti-money laundering obligations and other applicable regulatory requirements.
  • Legitimate interests: fd88 processes device and usage data to protect the security of the platform and its players, prevent fraud, and maintain the integrity of betting markets. These interests do not override your rights as a data subject.
  • Consent: Where fd88 sends you optional marketing communications or applies optional cookies beyond those strictly necessary to operate the platform, this is done on the basis of your explicit consent. You can withdraw consent at any time.
05

Payment Data & PKR Transactions

fd88 processes all player transactions in Pakistani Rupees through certified local payment processors. The specific handling of payment data depends on the method used:

  • Easypaisa & JazzCash: Transactions are processed via these providers' own certified APIs. fd88 receives a transaction reference and confirmation — not your full wallet credentials or PIN. Your Easypaisa or JazzCash account remains under your sole control.
  • NayaPay & SadaPay: Same API-based approach as above. fd88 receives transaction confirmation only.
  • IBFT Bank Transfer: fd88 retains your bank account number for withdrawal processing purposes. This data is stored in encrypted form and is accessible only to the payments team for the purpose of processing your withdrawal.
  • Visa/Mastercard: Card payments are processed via a PCI DSS-certified payment gateway. fd88 does not store full card numbers. Only a masked card reference (e.g., last four digits) is retained for identification purposes.

fd88 does not store your Easypaisa PIN, JazzCash password, or full card number at any point. Payment credentials remain between you and your payment provider.

06

Cookies & Tracking Technologies

fd88 uses cookies and similar technologies to operate the platform, maintain your logged-in session, and understand how the platform is being used. Here is how the different types of cookies work:

You can manage your cookie preferences at any time via the cookie settings option in the fd88 footer or in your device browser settings. Note that disabling essential cookies will prevent you from logging in to fd88.

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07

Third-Party Data Sharing

fd88 shares personal data with third parties only in the following strictly defined circumstances:

  • Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT processing banks, and card payment gateways receive the minimum data required to process your specific transaction. These providers operate under their own privacy policies and are bound by contractual data processing agreements with fd88.
  • Identity verification services: Where fd88 uses a third-party service to assist with CNIC verification or age confirmation, only the data required for that specific check is shared. No broader profiling is conducted.
  • Fraud prevention services: fd88 may share device fingerprint data, IP addresses, and transaction patterns with fraud detection services to identify and prevent account fraud, multi-accounting, and money laundering. This is done on the basis of legitimate interest and legal obligation.
  • Legal and regulatory authorities: fd88 will disclose personal data to law enforcement, regulatory bodies, or courts when legally required to do so. fd88 will not voluntarily disclose data to government entities beyond what is required by a valid legal instrument.

fd88 does not share your personal data with advertisers, data brokers, marketing firms, or other online gaming operators. Your data is used only to operate your fd88 account.

08

Data Retention

fd88 retains personal data for as long as is necessary for the purposes described in this policy, subject to the following principles:

  • Active account data: Retained for the duration of your account being active on fd88.
  • Identity verification records: Retained for a minimum of 5 years from the date of account closure in compliance with anti-money laundering regulatory requirements. This is not a commercial decision — it is a legal obligation.
  • Transaction records: Retained for 5 years from the date of each transaction for financial record-keeping and regulatory compliance purposes.
  • Usage and analytics data: Aggregated usage data may be retained indefinitely in anonymised form. Individually identifiable usage data is deleted within 12 months of your account becoming inactive.
  • Support communications: Retained for 2 years from the date of the last communication in a thread, or until the resolution of any dispute that the communication relates to, whichever is later.

When your data reaches the end of its retention period, fd88 deletes it securely using methods appropriate to the sensitivity of the data in question.

09

Security Measures

fd88 implements a layered security approach to protect your personal data. Key measures include:

  • SSL/TLS encryption: All data transmitted between your device and fd88 servers is encrypted using TLS. The fd88 website operates exclusively over HTTPS.
  • Data at rest encryption: Sensitive data stored by fd88 — including identity documents and financial account references — is encrypted at rest using AES-256 or equivalent standard encryption.
  • Access controls: Access to personal data within fd88 is restricted on a need-to-know basis. Staff who do not need access to personal data to perform their role do not have it. All data access is logged and subject to periodic audit.
  • Two-factor authentication: fd88 strongly recommends enabling 2FA on your account. This adds an additional layer of protection against unauthorised access even if your password is compromised.
  • Incident response: fd88 maintains a documented data breach response plan. In the event of a breach affecting your personal data, fd88 will notify you directly as soon as practicable and within the timeframes required by applicable law.

Despite these measures, no online system can guarantee absolute security. If you suspect unauthorised access to your fd88 account, contact support@fd88.cash immediately and change your password.

10

Your Data Rights

As a registered fd88 player, you have the following rights regarding your personal data. These rights apply regardless of whether you are an active or inactive player.

Right of Access

Request a copy of all personal data fd88 holds about you. We will provide this in a readable format within 30 days.

Right to Correction

Request correction of inaccurate or incomplete personal data. You can update most contact information directly from your account settings.

Right to Deletion

Request deletion of your personal data where it is no longer necessary for the purposes it was collected. Note that legal retention obligations (e.g., AML records) may prevent full deletion.

Right to Object

Object to processing of your data carried out on the basis of legitimate interests, including marketing communications. Objections are processed within 30 days.

Right to Portability

Request your personal data in a structured, commonly used machine-readable format for transfer to another service provider where technically feasible.

Right to Restriction

Request restriction of processing while a correction or objection request is being reviewed. Restricted data is retained but not actively processed.

To exercise any of these rights, email support@fd88.cash with the subject line "Data Rights Request". We will acknowledge within 5 working days and respond fully within 30 days.

11

Children's Privacy

fd88 is strictly for adults aged 18 and over. The platform does not knowingly collect personal data from anyone under 18 years of age. If fd88 becomes aware that a registered user is under 18, the account will be immediately closed, all deposits will be returned after verification, and any data held will be deleted beyond what is required for legal record-keeping purposes.

If you are a parent or guardian and believe your child has registered on fd88, contact support@fd88.cash immediately. We will investigate and act within 24 hours of receiving your report.

12

Changes to This Privacy Policy

fd88 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our privacy practices. When material changes are made, fd88 will notify registered players via email or in-account notification at least 7 days before the updated policy takes effect.

The updated policy will be published on this page with a new effective date. The version of the Privacy Policy in effect at the time you use the platform governs fd88's data processing obligations at that point. Continued use of fd88 after a policy update constitutes acceptance of the revised terms.

13

Contact Us About Privacy

For any question, concern, or request relating to this Privacy Policy or the way fd88 handles your personal data, please get in touch using the details below. Privacy enquiries are handled as priority communications and will receive a substantive response within 30 days.

  • Email: support@fd88.cash — use the subject line "Privacy Policy Enquiry" or "Data Rights Request" as appropriate
  • Live Chat: Available 24/7 via the account dashboard after login — ask for the privacy team

Related policies that form part of your relationship with fd88:

This Privacy Policy was last reviewed and updated on 1 January 2025. The version number for record-keeping purposes is v2025.1.

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